Video: Get great recommendations using Google Places for Android

Friday, June 3, 2011 | 9:57 AM

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Over the next several weeks, we’ll be posting short how to videos — starring the great and wise Professor Emoji — to share some tips and tricks for Google Places. We hope these videos will help you learn something new about how to rate and review on the go, how to add friends on Places, what the deal is with that Best Ever medal you keep hearing all about, and much more!

Today, Professor Emoji’s going to teach us how to rate and review from our Android phones, as well as how to discover great places nearby.



Up next: How to rate, review and discover places using your iPhone. Stay tuned to us here on the blog, as well as on Twitter and Facebook, for more video fun.

Posted by Vanessa Schneider, Google Places community manager

6 comments:

Jon said...

I find that google places reviews and ratings are completely ruined by deceitful restaurant/bar owners posting numerous fake reviews of their own place, making it impossible to find a place that is genuinely popular. PLEASE can you do something to stop this review/rating spam, to make the google places service a usable one, because as it stands I just give up and use something like Foursquare instead.

David said...

Great video, great product, but all I remember is your font choice. Really? Comic Sans?

Vanessa Schneider said...

Hey David --

It's actually not comic sans, but a font called "Chalkboard" -- if you've got the program Motion, you can check it out. I thought it fit the theme of teaching, school, etc.

Glad you liked the video!

- Vanessa, Google Places community manager

Chris said...

Hi Vanessa,

Looking forward to more from the professor as I have a ton of questions. I'm recommending to all my small biz clients getting the most out of places. Two biggies are; some listings only appear in maps; whats the diff? I've created qr code for some to attract reviews on their page and I'd like to reduce the number of hoops to jump through in order to rate and review. Where is the best place for answers?
Thanks,
Chris

Vanessa Schneider said...

Hi John -- Thanks for your comment.

Ratings and reviews in Google Places are intended to help users make informed decisions about businesses and services. The reviews system is an opportunity for great businesses to shine and attract more customers. We believe we’ve addressed many concerns regarding the detection of illegitimate reviews, but having said that we realize there is always more work to do. That’s why we’re constantly working on new ways to improve the system. These include improving our ability to detect and handle abuse, the way we communicate with business owners, and their ability to respond to reviews. We need to balance the need to remove spammy reviews versus the risk of accidentally removing legitimate, valuable feedback - whether that’s positive or negative. In addition, users can use the Flag as Inappropriate link on the Place page (http://goo.gl/vLHcE) to let us know if a review violates our posting guidelines (http://goo.gl/JHwJc).

Thanks,
Vanessa, Google Places community manager

Vanessa Schneider said...

Chris -- Glad to hear you like the video! These videos are aimed more at the consumer audience, helping Google users find great businesses. The Google Places Help Center and Help Forum should be able to answer most of your questions:

http://www.google.com/support/places/

Thanks,

Vanessa, Google Places community manager